Hi Emmanuel, Checked what you told me and t his is what I found in /
opt/rt3/lib/RT.pm:
LocalPath = '/opt/rt3/local';
I have beein doing everything on this machine as root, so I think that
having permission shouldn't be a problem. I am perplexed. I am not
sure what I may have not configured since I am a RT newbie.
Any Ideas? I can send any config files that might be necessary as
well, or look in any config files :)
Regards,
Greg Evans
On Jan 19, 2008, at 12:21 AM, Emmanuel Lacour wrote:
On Fri, Jan 18, 2008 at 12:36:31PM -0800, Greg Evans wrote:
I had tried that previously and forgot to put that in my last
message. Here
are the results when I do that. I looked at /opt/rt3/lib and I
didn't see
$RT::LocalPath defined anywhere in there.
It should be defined in RT.pm:
ex: $LocalPath = '/opt/rt3/local';
Currently the RTFM directory lies in ~/Desktop/RTFM-<version>. Do I
need to
place it elsewhere for the install?
it doesn't matter.
Cannot find the location of RT.pm that defines $RT::LocalPath in: inc
/usr/lib/perl5/5.10.0/i686-linux /usr/lib/perl5/5.10.0
/usr/lib/perl5/site_perl/5.10.0/i686-linux /usr/lib/perl5/site_perl/
5.10.0
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl /us . /opt/rt3/lib /opt/lib/rt3 /opt/lib
/usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib
/home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/
lib
/sw/lib/rt3 /sw/lib
Path to your RT.pm: /opt/rt3/lib
Cannot find the location of RT.pm that defines $RT::LocalPath in: inc
/usr/lib/perl5/5.10.0/i686-linux /usr/lib/perl5/5.10.0
/usr/lib/perl5/site_perl/5.10.0/i686-linux /usr/lib/perl5/site_perl/
5.10.0
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl /us . /opt/rt3/lib /opt/lib/rt3 /opt/lib
/usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib
/home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/
lib
/sw/lib/rt3 /sw/lib /opt/rt3/lib /opt/rt3/lib/rt3/lib /opt/rt3/lib/
lib/rt3
/opt/rt3/lib/lib
Path to your RT.pm:
I can't reproduce tour problem here, maybe the user that run "perl
Makefile.PL" has no right to read /opt/rt3/lib/RT.pm ? Or maybe your
RT
is half configured ?
Try to first open /opt/rt3/lib/RT.pm, and look if it seems a valid
file
(search for LocalPath) inside, then as the same user run your perl
Makefile.PL, it should works.
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Regards,
Greg Evans
Internet Support
Hood Canal Communications
(360) 898-2481 ext.212
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Community help: http://wiki.bestpractical.com
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