Anyone have any ideas on what I can do to fix this issue where $RT::LocalPath is apparently not able to be found though the RT.pm file clearly exists in /opt/rt3/lib and $LocalPath is clearly defined in RT.pm??
>From What I can tell, RT looks to be configured correctly as it is functioning as I expect for creation and updating of tickets. This is really frustrating as I don't know what I have either missed or should even be looking for. Regards, Greg Previous messages below Oops, That was $LocalPath = '/opt/rt3/local'; not 'LocalPath=...' I just missed the $ when I copied and pasted. -----Original Message----- From: Greg Evans [mailto:[EMAIL PROTECTED] Sent: Saturday, January 19, 2008 11:41 AM To: Emmanuel Lacour Cc: Greg Evans; rt-users@lists.bestpractical.com Subject: Re: [rt-users] RTFM Install Problem - not sure what to do Hi Emmanuel, Checked what you told me and t his is what I found in / opt/rt3/lib/RT.pm: LocalPath = '/opt/rt3/local'; I have beein doing everything on this machine as root, so I think that having permission shouldn't be a problem. I am perplexed. I am not sure what I may have not configured since I am a RT newbie. Any Ideas? I can send any config files that might be necessary as well, or look in any config files :) Regards, Greg Evans On Jan 19, 2008, at 12:21 AM, Emmanuel Lacour wrote: > On Fri, Jan 18, 2008 at 12:36:31PM -0800, Greg Evans wrote: >> I had tried that previously and forgot to put that in my last >> message. Here >> are the results when I do that. I looked at /opt/rt3/lib and I >> didn't see >> $RT::LocalPath defined anywhere in there. >> > > It should be defined in RT.pm: > > ex: $LocalPath = '/opt/rt3/local'; > >> Currently the RTFM directory lies in ~/Desktop/RTFM-<version>. Do I >> need to >> place it elsewhere for the install? >> > > it doesn't matter. > >> Cannot find the location of RT.pm that defines $RT::LocalPath in: inc >> /usr/lib/perl5/5.10.0/i686-linux /usr/lib/perl5/5.10.0 >> /usr/lib/perl5/site_perl/5.10.0/i686-linux /usr/lib/perl5/site_perl/ >> 5.10.0 >> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 >> /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 >> /usr/lib/perl5/site_perl /us . /opt/rt3/lib /opt/lib/rt3 /opt/lib >> /usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib >> /home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/ >> lib >> /sw/lib/rt3 /sw/lib >> Path to your RT.pm: /opt/rt3/lib >> Cannot find the location of RT.pm that defines $RT::LocalPath in: inc >> /usr/lib/perl5/5.10.0/i686-linux /usr/lib/perl5/5.10.0 >> /usr/lib/perl5/site_perl/5.10.0/i686-linux /usr/lib/perl5/site_perl/ >> 5.10.0 >> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 >> /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 >> /usr/lib/perl5/site_perl /us . /opt/rt3/lib /opt/lib/rt3 /opt/lib >> /usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib >> /home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/ >> lib >> /sw/lib/rt3 /sw/lib /opt/rt3/lib /opt/rt3/lib/rt3/lib /opt/rt3/lib/ >> lib/rt3 >> /opt/rt3/lib/lib >> Path to your RT.pm: >> > > I can't reproduce tour problem here, maybe the user that run "perl > Makefile.PL" has no right to read /opt/rt3/lib/RT.pm ? Or maybe your > RT > is half configured ? > > Try to first open /opt/rt3/lib/RT.pm, and look if it seems a valid > file > (search for LocalPath) inside, then as the same user run your perl > Makefile.PL, it should works. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com