In RT 3.6.5 when you use quick search it displays tickets that are Resolved. I believe it used to only show tickets that were New, Open or Stalled.
The settings in ./share/html/Elements/Quicksearch seem to confirm that Resovled tickets aren't part of the search conditions. Can anyone shed light on this? Thanks, dano _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com