You can remove them from the At A Glance page by going into: Configuration -> Global -> RT at a glance
Then copy Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]); from RT_Config.pm into RT_SiteConfig.pm and remove MyReminders so users cannot add them back. Finally, create an empty file: /opt/rt3/local/html/Elements/MyReminders That should do it. You will need to restart RT. -Todd On 2/27/08, lgrella <[EMAIL PROTECTED]> wrote: > > I have been reading that reminders belong to a queue and not really to the > ticket. I can see this complicating things, and I don't want reminders as > part of my system. > I do not want the reminders box on the RT at a glance page, and do not want > them on the tickets page. Is there any way to fully remove this? > > Thanks > -- > View this message in context: > http://www.nabble.com/Can-I-completely-remove-reminders-from-RT--tp15721275p15721275.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
