Hi Igrella,
Sure, i've done this yesterday.
1. remove the reminders from your RT_SiteConfig.pm
Set($HomepageComponents, [qw(.......
2. Remove the Element from /Elements/MyReminder
3. Change the /Tickets/Elements/Tabs
Remove:
_F => { title => loc('Reminders'),
path => "Ticket/Reminders.html?id=" . $id,
separator => 1, },
4. Reset the RT At A Glance default Screen (Admin/Global/RT at a glance) for
all users (remove Reminders if you find it there)
Hopefully this helps
Torsten
Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.),
Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark
Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht:
Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft:
Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat:
Klaus-Michael Kühne
-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von lgrella
Gesendet: Mittwoch, 27. Februar 2008 20:40
An: rt-users@lists.bestpractical.com
Betreff: [rt-users] Can I completely remove reminders from RT?
I have been reading that reminders belong to a queue and not really to the
ticket. I can see this complicating things, and I don't want reminders as part
of my system.
I do not want the reminders box on the RT at a glance page, and do not want
them on the tickets page. Is there any way to fully remove this?
Thanks
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