We're running 3.6.3, it shows up on under the Links section. I am attaching a screenshot.
-----Original Message----- From: Mathew [mailto:[EMAIL PROTECTED] Sent: Friday, March 07, 2008 5:00 PM To: Helmuth Ramirez Cc: Kenneth Crocker; RT Users Subject: Re: [rt-users] CreateChildTicket Which RT version are you using. I tried it on 3.6.6 and it didn't want to work. Where is the button supposed to be? Helmuth Ramirez wrote: > Hi Matthew, > We deployed it successfully following the instructions. It works as > advertised :) > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Mathew > Sent: Friday, March 07, 2008 12:36 PM > To: Kenneth Crocker > Cc: RT Users > Subject: Re: [rt-users] CreateChildTicket > > I'm referring to the the code provided on the wiki which implements a > button that allows the automatic creation of child tickets when creating > a ticket. Not the built-in version which relies on manual creation of > links. > > Mathew > > Kenneth Crocker wrote: >> Mathew, >> >> >> Exactly what do you mean by "implement"? The ability for the >> relationships are already there and nothing needs to be done. We use > it. >> It works fine. I have several queries that provide a list of tickets, >> the queues they are in, their status, some CF info, and any > dependancies >> whether they are Parent/Child, DependsOn/DependedOnBy. What kind of >> difficulty are you having? >> >> Kenn >> LBNL >> >> On 3/6/2008 2:54 PM, Mathew wrote: >>> Has anyone implemented this successfully? >>> > -- Keep up with my goings on at http://theillien.blogspot.com
<<attachment: childticket.jpg>>
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