At Friday 3/7/2008 06:38 PM, Mathew wrote: >Is this right? >Put into >/usr/local/share/request-tracker3.6/html/Callbacks/LOCAL/Ticket/Elements/ShowTransaction > >Should that be /usr/local/rt3/local/share/request...?
Mathew, Whatever your RT home directory is, your callback should go under $RTHOME/local/html/Callbacks/xxxxxx/Ticket/Elements/ShowTransaction where xxxxxx is any string you choose. Look at http://wiki.bestpractical.com/view/CleanlyCustomizeRT for more details on callbacks. See _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com