I think you need to enable which programs can be piped when you are using smrsh. Try to disable it, generating a new "sendmail.cf" file (you will need to comment another line at sendmail.mc). And why are you using "protusrt.com" instead of something like "rt.protus.com"?.
Em Friday 28 March 2008 09:46:49 Nelson Pereira escreveu: > Ok, almost there... > > I added "ALL:127.0.0.1" to the /etc/hosts.allow file, > Added "@protusrt.com rt3test1" to the /etc/mail/virtusertable file. > > Sent email from user to [EMAIL PROTECTED] > > Maillog shows: > > Mar 28 08:37:30 nelsoncentos sendmail[3269]: m2SCbUvh003269: > from=<[EMAIL PROTECTED]>, size=10773, class=0, nrcpts=1, > msgid=<[EMAIL PROTECTED]>, > proto=ESMTP, daemon=MTA, relay=exchange2.protus.org [10.98.4.31] > Mar 28 08:37:30 nelsoncentos smrsh: uid 8: attempt to use "rt-mailgate > --queue Desktop --action correspond --url http://localhost" (stat > failed) > Mar 28 08:37:30 nelsoncentos sendmail[3270]: m2SCbUvh003269: > to="|/opt/rt3/bin/rt-mailgate --queue Desktop --action correspond --url > http://localhost", ctladdr=<[EMAIL PROTECTED]> (8/0), > delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=40982, dsn=5.0.0, > stat=Service unavailable > Mar 28 08:37:30 nelsoncentos sendmail[3270]: m2SCbUvh003269: > m2SCbUvh003270: DSN: Service unavailable > Mar 28 08:37:30 nelsoncentos sendmail[3270]: m2SCbUvh003270: > to=<[EMAIL PROTECTED]>, delay=00:00:00, xdelay=00:00:00, mailer=relay, > pri=42006, relay=qa-dev-mail1-1.protusfax.com. [192.168.2.30], > dsn=2.0.0, stat=Sent (750871 message accepted for delivery) > > > > > Mar 28 08:37:30 nelsoncentos smrsh: uid 8: attempt to use "rt-mailgate > --queue Desktop --action correspond --url http://localhost" (stat > failed) > > So there's something wrong, for some reason it's not sending the email > to RT yet I can access RT with http://localhost > > /etc/aliases has: > rt3test1: "|/opt/rt3/bin/rt-mailgate --queue Desktop --action correspond > --url http://localhost" > > I also tried changing the http:// with the actual IP address of the box > and still getting the same error about stat failed: > Mar 28 08:45:16 nelsoncentos smrsh: uid 8: attempt to use "rt-mailgate > --queue Desktop --action correspond --url http://10.98.7.206" (stat > failed) > > Any idea? > > How come this is so hard to get setup? This is a virgin Centos5 > install...?!? > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Fernando Frota Machado de Morais IR Team - Divisao de Redes de Comunicacao Centro de Computacao Universidade Federal de Minas Gerais Brasil Tel. +55(31)3409.4007 Fax. +55(31)3409.4004 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com