Ok that seems to have fixed the issue... But that line (I commented it out for now) is
Set($LogoAltText, loc("company Solutions, RT Network Services Ticket System")); What is wrong with this line? This was taken from the documentation... Refer your friends and colleagues to MyFax! Click here for more information. www.MyFax.com -----Original Message----- From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Tuesday, April 08, 2008 9:01 AM To: Nelson Pereira Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Problem, cannot restart HTTPD "Undefined subroutine &RT::loc called at /opt/rt3/etc/RT_SiteConfig.pm line 24" is the isssue. On Apr 8, 2008, at 8:58 AM, Nelson Pereira wrote: > HI, > > Did something and not sure what...: > > [Tue Apr 08 09:00:00 2008] [error] \nRT couldn't load RT config > file /opt/rt3/etc/RT_SiteConfig.pm as:\n user: root \n group: > root\n\nThe file is owned by user root and group apache. \n\nThis > usually means that the user/group your webserver is running\nas > cannot read the file. Be careful not to make the permissions\non > this file too liberal, because it contains database passwords.\nYou > may need to put the webserver user in the appropriate group > \n(apache) or change permissions be able to run succesfully.\n > \nUndefined subroutine &RT::loc called at /opt/rt3/etc/ > RT_SiteConfig.pm line 24.\nCompilation failed in require at /opt/rt3/ > lib/RT.pm line 152.\nBEGIN failed--compilation aborted at /opt/rt3/ > bin/webmux.pl line 78.\nCompilation failed in require at (eval 2) > line 1.\n > [Tue Apr 08 09:00:00 2008] [error] Can't load Perl file: /opt/rt3/ > bin/webmux.pl for server netnet-ems.protus.org:0, exiting... > > The RT_* files are set as root:apache and the permission is set to 500 > > What do I need to do to get this file to run? > > > Nelson Pereira > Senior Network Administrator > > Protus IP Solutions Inc. > [EMAIL PROTECTED] > phone: 613.733.0000 ext.528 > MyFax: 613.822.5083 > www.myfax.com > > Refer your friends and colleagues to MyFax! > Click here for more information. > <image001.gif> > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com