On Apr 8, 2008, at 9:13 AM, Nelson Pereira wrote:
Ok that seems to have fixed the issue...But that line (I commented it out for now) is Set($LogoAltText, loc("company Solutions, RT Network Services Ticket System")); What is wrong with this line? This was taken from the documentation...
What documentation?In this case, the problem is that even if it worked, that "loc" would be run as the config file is loaded, which would get a single string returned.
Do you really want to localize the alt text?
Refer your friends and colleagues to MyFax! Click here for more information. www.MyFax.com -----Original Message----- From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Tuesday, April 08, 2008 9:01 AM To: Nelson Pereira Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Problem, cannot restart HTTPD "Undefined subroutine &RT::loc called at /opt/rt3/etc/RT_SiteConfig.pm line 24" is the isssue. On Apr 8, 2008, at 8:58 AM, Nelson Pereira wrote:HI, Did something and not sure what...: [Tue Apr 08 09:00:00 2008] [error] \nRT couldn't load RT config file /opt/rt3/etc/RT_SiteConfig.pm as:\n user: root \n group: root\n\nThe file is owned by user root and group apache. \n\nThis usually means that the user/group your webserver is running\nas cannot read the file. Be careful not to make the permissions\non this file too liberal, because it contains database passwords.\nYou may need to put the webserver user in the appropriate group \n(apache) or change permissions be able to run succesfully.\n \nUndefined subroutine &RT::loc called at /opt/rt3/etc/ RT_SiteConfig.pm line 24.\nCompilation failed in require at /opt/rt3/ lib/RT.pm line 152.\nBEGIN failed--compilation aborted at /opt/rt3/ bin/webmux.pl line 78.\nCompilation failed in require at (eval 2) line 1.\n [Tue Apr 08 09:00:00 2008] [error] Can't load Perl file: /opt/rt3/ bin/webmux.pl for server netnet-ems.protus.org:0, exiting...The RT_* files are set as root:apache and the permission is set to 500What do I need to do to get this file to run? Nelson Pereira Senior Network Administrator Protus IP Solutions Inc. [EMAIL PROTECTED] phone: 613.733.0000 ext.528 MyFax: 613.822.5083 www.myfax.com Refer your friends and colleagues to MyFax! Click here for more information. <image001.gif> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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