I created a rt3 user in my RHEL5 box for rt. It has a crontab like this:
* * * * * /usr/bin/fetchmail -f /home/rt3/.fetchmailrc -a -m "/etc/smrsh/rt-mailgate --queue UnAssigned --action correspond --url http://10.98.5.253/rt3"; > /dev/null The .fetcmail has: set logfile=/opt/rt3/var/fetchmail poll exmail.protus.org proto pop3: #username otrs password ****** mda "/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue General --action correspond" #username otrs-ns password ****** mda "/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue General --action comment" username nssupport password ****** mda "/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue UnAssigned --action correspond" username nssupport-comment password ****** mda "/etc/smrsh/rt-mailgate --url http://10.98.5.253/rt3 --queue UnAssigned --action comment" Since I use a crontab to fetch the emails from a POP box, can I delete the string in the sendmail aliases file? Or is it needed... The way I look at it, the cron fetches the emails and drops them in the UnAssigned queue... So the Aliases is irrelevant in this case right? And what is the use of a -comment email address... what does it do? Thanks. Nelson Pereira Senior Network Administrator Protus IP Solutions Inc. [EMAIL PROTECTED] phone: 613.733.0000 ext.528 MyFax: 613.822.5083 www.myfax.com Refer your friends and colleagues to MyFax! Click here for more information. <http://www.myfax.com/referral_program.asp> <http://www.myfax.com>
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