As usual I am trying to find a technical solution to cover for my users laziness.
My users continually send email to my RT address but also include large distro lists. Obviously this will make quite a mess in people's inbox's. Any suggestions on how to filter/block/parse/remove the Distro lists from RT request? I tried looking at procmail, but didn't see an obvious solution for stripping out the [EMAIL PROTECTED] address from the request while leaving the request intact. -Patrick _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com