On Thu, May 29, 2008 at 01:21:01PM -0400, [EMAIL PROTECTED] wrote: > As usual I am trying to find a technical solution to cover for my users > laziness. > > My users continually send email to my RT address but also include large > distro lists. Obviously this will make quite a mess in people's inbox's. > > Any suggestions on how to filter/block/parse/remove the Distro lists from RT > request? I tried looking at procmail, but didn't see an obvious solution for > stripping out the [EMAIL PROTECTED] address from the request while leaving > the request intact. >
You can silently discard outgoing emails to those lists with your mta (that's what I do with postfix for example to avoid loops with "sympa"). _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
