hi: i am using rt 3.4.5 now and tried to upgrade to 3.8.0 in another machine. after upgrade, i found the Chinese characters in the subject of old tickets become "???????". others fields are ok.
i go to the attachment table with phpMyAdmin and found situation below: the subject data in rt 3.4.5 table is encoded by some method. it's not utf8. but the subject data present as utf8 correctly in browser. after upgrade: the subject data in rt 3.8.0 table is now utf8.(they are converted by the upgrade procedure!!) but the subject data now present as "???????" in browser. if I key-in new data in rt 3.8.0, they look like rt 3.4.5: the subject data in database is encoded, not utf8. they can show correctly as utf8 in browser. in fact, i like my data as utf8 in database, they look better. but more important, they must show correctly in browser. how can i fix this? maybe i should set some parameters or update some perl modules? thanks a lot for help!! _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
