Hi everyone, This may seem like a dumb question, BUT...how do I get the hierarchy view of my tickets (child/parent/depends on, etc)? I tried reading through the manual but I couldn't find it (unless I overlooked it).
Thank you!! Helmuth _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com