Problem solved! Looks like it was an update that went wrong. After deleting <rt>/share/html/Callbacks the wrong callbacks won't be called anymore and everything works now as expected.
-----Ursprüngliche Nachricht----- Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Patrick Busch Gesendet: Donnerstag, 28. August 2008 09:03 An: rt-users@lists.bestpractical.com Betreff: [rt-users] Ticket History Problem Hi, I installed RT-3.8.1rc5 with RTFM 2.4.0rc1 and RTIR 2.4.0rc1. Whenever I want to view the ticket history, I get the message Can't call method "TicketObj" on an undefined value at /opt/rt3/share/html/Callbacks/RTIR/Ticket/Elements/ShowMessageHeaders/Default line 2. I get the same message when viewing an incident. There is no information in the logs that could help me, perhaps someone here knows the answer that I need. Best Regards, Patrick _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
