After some work, I determined that a blank database worked fine, and looking at the UPGRADING.mysql file, I fixed the problem with these commands (as documented therein): cd ~/packages/rt-3.8.1/ perl etc/upgrade/schema.mysql-4.0-4.1.pl rt3 root 'some_password' > sql.queries (you have to edit the file and replace any "BLOB CHARACTER SET blah" with just BLOB) cat sql.queries | mysql -D rt3
--Buck -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Golemon, Buck Sent: Thursday, September 11, 2008 10:30 AM To: Trenton Taylor; [EMAIL PROTECTED] Subject: Re: [rt-users] RT 3.8.1: "Tickets" interface logs you out So you think it's in regard to upgrading? I'll try with a fresh database and let you know how it goes. --Buck -----Original Message----- From: Trenton Taylor [mailto:[EMAIL PROTECTED] Sent: Thursday, September 11, 2008 10:26 AM To: Golemon, Buck Subject: RE: [rt-users] RT 3.8.1: "Tickets" interface logs you out A bunch of us have the issue but it's being ignored on the lists ... I think jesse considers it our problem for not upgrading correctly. I upgraded from rt 3.6.6 to 3.8.0 and ran the upgrade script at the end of the install ... no errors and no "log out" issues in the interface I then upgraded from 3.8.0 to 3.8.1 and ran the upgrade script that was mentioned at the end of the install ... no errors but am logged out on some web clicks. I went back to 3.8.0 and don't have any problems now ... Did you follow the UPGRADING.mysql document? I got errors when trying it. Nobody has responded to me on the list .. ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Golemon, Buck Sent: Thursday, September 11, 2008 9:17 AM To: [EMAIL PROTECTED] Subject: [rt-users] RT 3.8.1: "Tickets" interface logs you out After installing a new version of RT, I've noticed that whenever I click "Tickets" or interact with the query builder such that it reloads the page, it logs me out. I still remembers it's state after I log back in, but this is extremely annoying. Has anyone else had this problem? Please let me know if there's any other information you need. --Buck Important: The information contained in this e-mail message is confidential and is intended only for the named addressee(s). If the reader of this e-mail message is not an intended recipient (or the individual responsible for the delivery of this e-mail message to an intended recipient), please be advised that any re-use, dissemination, distribution or copying of this e-mail message is prohibited. If you have received this e-mail message in error, please reply to the sender that you have received the message in error and then delete it. Thank you. No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.169 / Virus Database: 270.6.19/1664 - Release Date: 2008-09-10 7:00 PM
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