On Fri, 12 Sep 2008 16:35:02 -0400, Golemon, Buck <[EMAIL PROTECTED]> wrote:
> > Steve: how did you convert to a text box. Is it a straightforward patch? > It's a simple change to html/Search/Elements/PickBasics (we're using RT 3.4.2): < <& /Elements/SelectOwner, Name => "ValueOfActor", ValueAttribute => 'Name' &> --- > <input name="ValueOfActor" size=20 maxlength="200"> Looking at the QB screen again, I remembered another reason we made the change is that this criteria line can also be used to search on Creator and LastUpdatedBy. If the drop-down is only populated by potential ticket owners, then you can't search for a creator or lastupdated unless they happen to be in the owner list. Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com