On Fri, 12 Sep 2008 16:35:02 -0400, Golemon, Buck <[EMAIL PROTECTED]>  
wrote:

>
> Steve: how did you convert to a text box. Is it a straightforward patch?
>

It's a simple change to html/Search/Elements/PickBasics (we're using RT  
3.4.2):

< <& /Elements/SelectOwner, Name => "ValueOfActor", ValueAttribute =>  
'Name' &>
---
> <input name="ValueOfActor" size=20 maxlength="200">

Looking at the QB screen again, I remembered another reason we made the  
change is that this criteria line can also be used to search on Creator  
and LastUpdatedBy. If the drop-down is only populated by potential ticket  
owners, then you can't search for a creator or lastupdated unless they  
happen to be in the owner list.

Steve

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to