On Mon, 22 Sep 2008 07:10:22 -0400, Richard Hartmann <[EMAIL PROTECTED]> wrote:
> Hi all, > > what is the conceptual difference between Parent/Child and Depends on/ > Depended on by? To me, they mean essentially the same and I can't come > up with a use case where both would be used simultaneously or even just > differently. > > If there is no real difference, wouldn't it make sense to deprecate > either (while still supporting it, of course). > > > Richard Parent/child simply describes a relationship between tickets (children belong to parent). Depends on enforces a rule - the depended on ticket must be resolved before its dependent tickets can be resolved. I would point you to the RT Essentials book, but this part is backwards in the book (in my edition at least). STeve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
