On Thu, 25 Sep 2008 10:42:09 -0400, Dave Wells <[EMAIL PROTECTED]> wrote:
> Hi Guys, > I am running RT 3.6.4 and I have a very simple question. > > Is it possible to supply dynamic content in an users signature? > > i.e. we want to be able to put a link to a website in the users > signature that will link to a page that creates a feedback response and > we want to be able to include the relevant ticket number in the > signature as in: > > "We value your opinion and we would like to hear about your experience > with our Support department. Please click <<here>> to submit feedback > on this support ticket. > Where <<here>> would be something like > http://www.website.com/ticketfeedback?id=123456 (where 123456 would be > the number of the RT ticket)? > > Any help would be greatly appreciated. > > Dave, It would be best to address this through templates. See the wiki for examples. Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com