Please explain in detail what problem you are experiencing. Are you having problems installing RT and running it for the first time? Can you not access RT at all through a browser?
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kobus Bensch Sent: Friday, October 24, 2008 12:38 PM To: RT Users Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at Hi Please can someone help. Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution. Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45. Thanks for any help Kobus There is a lot more to this log entry, I just could not include it all here. HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168 HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 825 HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)', 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148 eval {...} called at /opt/rt3/bin/webmux.pl line 148 RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)') called at -e line 0 eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67) [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
