On Mon, 27 Oct 2008 12:41:28 -0400, Darren Azman <[EMAIL PROTECTED]> wrote:
> Hi, > > > We are having some trouble with using RT. Here is what is happening: > > > 1. Customer sends in email > 2. Customer receives auto-reply from us > 3. We reply to customer > 4. Customer replies to our email > 5. Immediately after customer replies to our email, they receive a > blank email from us with previous correspondence > What is your NotifyActor setting in the config file? Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
