i know i've seen this, but i can't find it anywhere... i just want to increment my ticket numbers up to #1000 or something to start off at a higher number (just to look more normal/professional than giving out "your ticket is #3" or something)...
there must be an easy way to just up the number.. i haven't created ANY tickets at all yet... so i guess i would want my first one to be #1000. thanks all! Gabriel Cadieux Systems Engineer & IT Security Analyst STI - Secure Technologies International, Inc. Tel. (613) 830-3131 ext. 304 Cel. (613) 608-4635 Fax. (613) 830-5320 www.securetechnologies.ca _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
