sadly i have, but i understand next to nothing at this advanced level of perl and the way RT uses it.. it's too much for my head, i just need a quick fix.. otherwise we're just going to end up manually going to the ticket history page, copy-pasting into a word doc, printing, and stapling the history the way it is in the webUI to the back of the beautified service work order HTML thing i'm making (which will include all the important info for the customer *except* the history).
-gabe -----Original Message----- From: Jerrad Pierce [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 29, 2008 1:45 PM To: Gabriel Cadieux Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] easy way to display complete ticket history via RT CLIshell Have you tried reading the source? share/html/Ticket/Elements/ShowHistory seems like a good place to start inspecting how the WebUI does it. -- Cambridge Energy Alliance: Save money & the planet _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
