Sure. My problem was that I didn't know that another scrip is taking care of the auto replies. So I identified the script using the syslog logging - it's quite simple to see, as it it writes the name of the scrip and then informs you that it sent out an email. Next I edited the scrip, and changed the condition to User Defined. FinalIy I pasted the scrip from the wiki in the Custom Condition box.
Allan On Fri, Nov 7, 2008 at 2:13 PM, Mike Peachey <[EMAIL PROTECTED]> wrote: > Allan Eising wrote: >> Hi, >> >> I've fixed the problem myself. >> Please disregard this mail. > > Could you tell us what the problem/fix was for the benefit of others who > may want to use this scrip? > -- > Kind Regards, > > __________________________________________________ > > Mike Peachey, IT > Tel: +44 114 281 2655 > Fax: +44 114 281 2951 > Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK > Comp Reg No: 3191371 - Registered In England > http://www.jennic.com > __________________________________________________ > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
