Hi there, I am setting up my first RT system, and I ran into the scrip http://wiki.bestpractical.com/view/OnCreateAutoReplyException . The script looked like what I was looking for, so I've implemented it as per the instructions on the wiki.
It does not work however. Emails in the @exceptionList array still receive the auto reply. I've tried to add the scrip both as a global one and to the queue, both with the same result. Can anyone provide me with assistance to debugging this? -- Best regards Allan Eising _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com