boilerplates in email havent been too huge a problem for us. if i had to find a way to add boilerplates to RT, i would add a second transport in my postfix designed to omit plates as they end up in RT, and simply add the boilerplate as a login message at start of RT only.
On Tue, 11 Nov 2008, Alex Young wrote: > Date: Tue, 11 Nov 2008 17:11:39 -0000 > From: Alex Young <[EMAIL PROTECTED]> > To: RT Users <RT-Users@lists.bestpractical.com> > Subject: [rt-users] Email signature disclaimers > > How is everyone dealing with their standard corporate email legal > disclaimers on ticket replies? > > > > I'm wondering if we should be including it with every reply, just the > auto response or just in the first reply. Or if we can just include t as > an attachment automatically to keep the email thread clear off junk. > > > > Thanks, > > Alex Young > > [EMAIL PROTECTED] SDF Public Access UNIX System - http://sdf.lonestar.org _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
