On Tue, 18 Nov 2008 11:16:57 -0500, Monti gmail <[EMAIL PROTECTED]> wrote:
> It might be but I am looking for something simpler, using CF value select > the appropriate template to send. > I have done that already but I am having problems to extract the CF value > since it is a "Ticket Transaction" type of CF. I may be wrong (I'm still using 3.4.2) but I don't think transaction CFs are accessible from scrips - Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com