NotifyActor On Sat, Nov 22, 2008 at 1:46 AM, JohannS <[EMAIL PROTECTED]> wrote: > Hi. We have RT 3.8.6 currently installed. I am trying to setup a script that > will notify the owner who just click the button "take", to assign the case > to themselves. The normal script of condition "on create" or "on owner > change" does not send an email to the new owner. However if you change the > owner through the basics window the script is fired, but "Take" has some > other kind of condition or flags. ANy help would be appreciated. Thanks > Johann > ________________________________ > View this message in context: Notification to new owner when case "take" > Sent from the Request Tracker - User mailing list archive at Nabble.com. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
