Thanks for the heads-up, but how does the empty reply detection work? It doesn't seem to do anything if I remove the patch. I click reply, click update ticket, and my 'empty reply' is recorded. Is it an option I have to turn on?
- Adam On Wed, Jan 28, 2009 at 10:58 PM, Jesse Vincent <je...@bestpractical.com>wrote: > Be careful. This patch will break rt's empty reply detection. > > Adam Tingle <adamtin...@gmail.com> wrote: > > >Hi rt-users, > > > >Here's a quick patch I made to add some whitespace to the top of the > message > >when replying to a message. It makes it easier to just start typing if you > >have FCKeditor set to StartupFocus. > > > > > >--- MessageBox 2009-01-28 21:37:01.000000000 -0500 > >+++ /usr/local/share/request-tracker3.8/html/Elements/MessageBox > >2009-01-28 22:28:23.000000000 -0500 > >@@ -47,7 +47,7 @@ > > %# END BPS TAGGED BLOCK }}} > > <textarea class="messagebox" cols="<% $Width %>" rows="<% $Height %>" > >wrap="<% $Wrap %>" name="<% $Name %>">\ > > % $m->callback( %ARGS ); > >-<% $Default || '' %><% $message %><% $signature %></textarea> > >+<% $Default || '' %><% $whitespace %><% $message %><% $signature > >%></textarea> > > <%INIT> > > > > my $message = ''; > >@@ -63,6 +63,10 @@ > > $signature = "-- \n". $text; > > } > > > >+my $whitespace = ''; > >+if ( $message ) { > >+ $whitespace = "\n\n\n"; > >+} > > </%INIT> > > <%ARGS> > > $QuoteTransaction => undef > > > > > >BTW, I caught on that making changes in > >local/html/NoAuth/RichText/FCKeditor/fckconfig.js doesn't work; where's > the > >best place to override the FCKeditor configuration to enable the option > >FCKConfig.StartupFocus = true; ? Even better, how about making this the > >default option, as no other fields seem to get the focus anyway. > > > >-- > >................... > >Adam Tingle > >_______________________________________________ > >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > >Community help: http://wiki.bestpractical.com > >Commercial support: sa...@bestpractical.com > > > > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > >Buy a copy at http://rtbook.bestpractical.com > -- > Sent from my Android phone with K-9. Please excuse my brevity. -- ................... Adam Tingle
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com