If I set a reminder for a ticket, after the ticket is resolved the reminder is still active. Is there anyway to automate closing the reminders on resolution of the ticket?
Regards
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com