forgot to cc the list again :P itchy send finger, sorry Gene. On Fri, Feb 13, 2009 at 11:41 AM, Gene LeDuc <gle...@mail.sdsu.edu> wrote: > I think I'd write a perl script to read each ticket and then e-mail it back > to RT. Not very elegant and a significant bump in your mail server's > workload, but you know that they would all be treated as new tickets. This > should be a pretty trivial script to write using the API.
Mail server's not working very hard right now, so that shouldn't be a problem. If i follow this right, this will create a new set of tickets with what i want, but the originals will still remain as-is, yes? I suppose i could destroy the originals after i verify it worked. Thanks, i'll take a poke at this. -- /chown -R us:us /yourbase _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
