Thanks, that worked. Go in the DB, change the effectiveid of the ticket back to its ID. It could be easier, but not the end of the world.
-- Mathieu Longtin 1-514-803-8977 On Mon, Feb 16, 2009 at 12:28 PM, Emmanuel Lacour <elac...@easter-eggs.com>wrote: > On Mon, Feb 16, 2009 at 12:20:38PM -0500, Mathieu Longtin wrote: > > Hi, > > > > somebody here merged a ticket with another one, but shouldn't have. Is it > > possible to split the tickets again? > > > > It's a bit difficult but possible in the DB. See the FAQ entry on this > at http://wiki.bestpractical.com/. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
