You say your file is: /opt/rt3/local/html/Callbacks/MyCallbacks/Elements/RT__Ticket/Columnmap/ Columnmap
That's wrong. Columnmap should me ColumnMap in both instances. -----Original Message----- From: Richard Foley [mailto:richard.fo...@rfi.net] Sent: 25 February 2009 16:07 To: rt-users@lists.bestpractical.com Cc: Alex Young; Daniel Cook Subject: Re: [rt-users] colorize status Hi, The code at http://wiki.bestpractical.com/view/ShowStatusInColor doesn't work for me. Possibly because the directories are confusingly discussed. I've got 3 files: # /opt/rt3/local/html/Callbacks/MyCallbacks/Elements/RT__Ticket/Columnmap/ Columnmap _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com