Well, it worked for me! Sorry.. keep tweaking it. hope you have return 1; in the cleanup code as well. -Ashish
________________________________________ From: Kenneth Crocker [kfcroc...@lbl.gov] Sent: Wednesday, March 04, 2009 1:50 AM To: Potla, Ashish Bassaliel Cc: rt Users Subject: Re: [rt-users] Scrip help needed on date formatting Ashish, Tried that. No joy. Kenn LBNL On 3/3/2009 11:40 AM, Potla, Ashish Bassaliel wrote: > Hey Ken, > localize the variables as follows and try it out : > > my ( undef, undef, undef, $day, $mon, $year ) = localtime( time ); > my $cf_value = sprintf( '%d/%02d/%02d', $year + 1900, $mon, $day ); > > -Ashish > ________________________________________ > From: rt-users-boun...@lists.bestpractical.com > [rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker > [kfcroc...@lbl.gov] > Sent: Wednesday, March 04, 2009 12:37 AM > To: rt Users > Subject: [rt-users] Scrip help needed on date formatting > > To all, > > > I'm a newbie to perl. I've written a few simple scrips and they are > working just fine. My problem lies in my lack of understanding as to why > some code will work in a perl program, but not in a scrip. We have some > good perl programmers here and they gave me some code to use to format a > date I needed. > Scenario: when a ticket has it's status changed to 'stalled', I want > to > update a Custom Field with the yyyy/mm/dd format for today's date. The > code I was given for this is as follows: > > Custom Action Prep Code: > # set the CF Work-Completed Date > > my $trans = $self->TransactionObj; > my $ticket = $self->TicketObj; > my $cf_obj = RT::CustomField->new($RT::SystemUser); > my $cf_name = "Stalled Date"; > ( undef, undef, undef, $day, $mon, $year ) = localtime( time ); > $cf_value = sprintf( '%d/%02d/%02d', $year + 1900, $mon, $day ); > > $cf_obj->LoadByName(Name=>$cf_name); > $RT::Logger->debug("Loaded\$cf_obj->Name = ". $cf_obj->Name() ."\n"); > $ticket->AddCustomFieldValue(Field=>$cf_obj, Value=>$cf_value, > RecordTransaction=>0); > > return 1; > > I get nothing. If I change the value of $cf_value to simply > (localtime), I get the full-fledged format of "Thu Feb 26 14:54:33 2009". > So, I know the condition works and the function of update the Custom > Field works. I just cannot get the code I was given to format the date > to work as a scrip. > Anyone have some experience with this and willing to help? > > > Kenn > LBNL > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com