Hi Michael, Yes, I have tried that too, but oddly, it didn't work. I re-ran the rt-workflow to update the rule, and even restarted apache, but I could not notice any difference in behavior.
Thanks. fred Michael Finn wrote: > I haven't tried the plugin yet, but based on the docs > (http://search.cpan.org/dist/RTx-WorkflowBuilder/bin/rt-workflow), I'd > guess you need something like: > > Set($WorkflowBuilderRules, > { 'CMR-approval-rule' => ['CMR-approval' => ['IT Manager approval', > 'IT Director approval'] ] } ); > > Hope that works/helps. > Mike > > >> -----Original Message----- >> From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- >> boun...@lists.bestpractical.com] On Behalf Of Fred Blaise >> Sent: Wednesday, March 04, 2009 1:32 AM >> To: rt-users@lists.bestpractical.com >> Subject: [rt-users] WorkflowBuilderRules, approval on either approver >> >> Hi all, >> >> I have a very simple need for approval. Either my manager or my >> director >> approval should suffice. >> >> I have it this way currently: >> >> >>> Set($WorkflowBuilderRules, >>> { 'CMR-approval' => [ 'IT Manager approval', 'IT Director >>> >> approval'], } >> >>> ); >>> >> But it still requires the 2 of them to approve for the "pending >> approval" status to vanish. I have also tried with another pair of >> angled brackets, but still no luck. >> >> How would I go about doing that? >> >> Thanks for the help. >> >> fred >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: sa...@bestpractical.com >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com