Torsten,
I have a question? What the distinction between a "fixed" Queue and
one that isn't?
Kenn
LBNL
On 4/9/2009 4:22 AM, Ham MI-ID, Torsten Brumm wrote:
> Hi RT Gurus,
> i'm searching for a possible way to easily move a ticket from a fixed Queue A
> to a fixed Queue B without using the "Basics" Menu and Dropdown from the
> normal ticket editing view, i have to move tickets with a single click on a
> link from queue a to queue b where both queues are fixed. does anyone know a
> simple option to /Ticket/Modify.html which can used for this?
>
> Thanks
>
> Torsten
>
> Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann
> (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.), Alfred
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> Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928,
> USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel
> A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat:
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>
>
>
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