Hi Toby, many thanks! :-)
Torsten 2009/4/9 Toby Darling <darl...@ccdc.cam.ac.uk> > Hi Torsten > > > Hi RT Gurus, i'm searching for a possible way to easily move a ticket > > from a fixed Queue A to a fixed Queue B without using the "Basics" > > Menu and Dropdown from the normal ticket editing view, i have to move > > tickets with a single click on a link from queue a to queue b where > > both queues are fixed. does anyone know a simple option to > > /Ticket/Modify.html which can used for this? > > I did this by modifying html/Ticket/Elements/ShowTransaction, adding > > $titlebar_commands .= > "[<a href=\"" . $DisplayPath . "&Queue=other_queue" . "\">" . > loc('Other_Queue') . "</a>]"; > > after the regular [Reply|Comment] section. > > Cheers > Toby > > LEGAL NOTICE > Unless expressly stated otherwise, information contained in this > message is confidential. If this message is not intended for you, > please inform postmas...@ccdc.cam.ac.uk and delete the message. > The Cambridge Crystallographic Data Centre is a company Limited > by Guarantee and a Registered Charity. > Registered in England No. 2155347 Registered Charity No. 800579 > Registered office 12 Union Road, Cambridge CB2 1EZ. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.torsten-brumm.de
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