If you install the Asset Tracker extension then not only can you track/approve changes, but you could have those changes linked to an asset representing the hardware/software being changed. This is handy for viewing all changes for a particular item.
On Tue, Apr 21, 2009 at 7:06 PM, Steve OBrien <steve.obr...@hdesd.org> wrote: > Hi All, > I was wondering if anyone out there was using RT for IT Change > Management and if so: > 1.) How is it working out for you? > 2.) Any helpful hints or a description of your setup. > > If not, is there any other tracking system that would work better for > tracking, approving, and notifying changes (server configurations, etc) > > TIA, > Steve > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
