This often indicates that you havn't enabled the extension. Or
installed incorrectly. If you're on RT 3.8.2 then can check system
configuration via UI, especially Plugins option and loaded modules.

On Tue, May 12, 2009 at 12:12 PM, David Hobley
<david.hob...@mionegroup.com> wrote:
> All,
>
> I am trying to integrate RT::Authen:: ExternalAuth to my RT instance and it 
> is not letting me log in. I have configured debugging in my RT_SiteConfig.pm:
>
> Set($LogToFile, 'debug');
> Set($LogDir, '/var/log/rt');
>
> but the only message I get indicating problems is a FAILED LOGIN error in the 
> rt.log. How should I go about getting more detailed logging happening?
>
> --
> Cheers,
> David
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-- 
Best regards, Ruslan.
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