This often indicates that you havn't enabled the extension. Or installed incorrectly. If you're on RT 3.8.2 then can check system configuration via UI, especially Plugins option and loaded modules.
On Tue, May 12, 2009 at 12:12 PM, David Hobley <david.hob...@mionegroup.com> wrote: > All, > > I am trying to integrate RT::Authen:: ExternalAuth to my RT instance and it > is not letting me log in. I have configured debugging in my RT_SiteConfig.pm: > > Set($LogToFile, 'debug'); > Set($LogDir, '/var/log/rt'); > > but the only message I get indicating problems is a FAILED LOGIN error in the > rt.log. How should I go about getting more detailed logging happening? > > -- > Cheers, > David > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com