Ruslan,
thanks for your reply - how can I check this from the UI exactly? Given I can't
login!
I have the following in my RT_SiteConfig.pm, so I thought I had it all
configured:
Set($ExternalAuthPriority, [ 'Primary_LDAP' ]);
Set($ExternalInfoPriority, [ 'Primary_LDAP' ]);
Set($ExternalServiceUsesSSLorTLS, 0);
Set($AutoCreateNonExternalUsers, 0);
et($ExternalSettings, { 'Primary_LDAP' => { 'type' => 'ldap',
'server' => 'my.ldap.host',
'base' => 'ou=people,dc=MY,dc=DOMAIN',
'filter' => '(zimbraAccountStatus=active)',
'd_filter' => '(zimbraAccountStatus=closed)',
'tls' => 0,
'ssl_version' => 3,
'net_ldap_args' => [ version => 3 ],
'group' => 'RT_GROUP',
'group_attr' => 'memberUid',
'attr_match_list' => [ 'Name', 'EmailAddress' ],
'attr_map' => { 'Name' => 'uid',
'EmailAddress' => 'zimbraMailDeliveryAddress',
'Organization' => 'company',
'RealName' => 'cn',
'ExternalAuthId' => 'uid',
'Gecos' => 'uid',
'WorkPhone' => 'telephoneNumber',
'Address1' => 'street',
'City' => 'l',
'State' => 'st',
'Zip' => 'postalCode',
'Country' => 'co'
}
}});
# Set up any Plugins
Set(@Plugins, qw(Extension::QuickDelete));
Set(@Plugins, qw(RT::Authen::ExternalAuth));
Set(@Plugins, qw(RT::FM));
Cheers,
David
----- Original Message -----
From: "Ruslan Zakirov" <ruslan.zaki...@gmail.com>
To: "David Hobley" <david.hob...@mionegroup.com>
Cc: rt-users@lists.bestpractical.com
Sent: Tuesday, 12 May, 2009 6:21:57 PM GMT +10:00 Canberra / Melbourne / Sydney
Subject: Re: [rt-users] RT-External-Auth debugging?
This often indicates that you havn't enabled the extension. Or
installed incorrectly. If you're on RT 3.8.2 then can check system
configuration via UI, especially Plugins option and loaded modules.
On Tue, May 12, 2009 at 12:12 PM, David Hobley
<david.hob...@mionegroup.com> wrote:
> All,
>
> I am trying to integrate RT::Authen:: ExternalAuth to my RT instance and it
> is not letting me log in. I have configured debugging in my RT_SiteConfig.pm:
>
> Set($LogToFile, 'debug');
> Set($LogDir, '/var/log/rt');
>
> but the only message I get indicating problems is a FAILED LOGIN error in the
> rt.log. How should I go about getting more detailed logging happening?
>
> --
> Cheers,
> David
> _______________________________________________
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>
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>
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>
--
Best regards, Ruslan.
--
Cheers,
David Hobley
IT Manager
Creators of Miessence, MiVitality and MiEnviron
Phone: +61 (7) 5582 7020
Fax: +61 (7) 5539 6719
USA Fax 1800 840 0827
Email : david.hob...@mionegroup.com
Website: www.mionegroup.com
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