On Wed, May 13, 2009 at 09:08:32AM +0000, hanane ourdani wrote: > hello: > > on summer we have to add an hour on request tracker, please can you tell me > how can i do this and if there are an impact to the old tickets.
You seem to be talking about daylight saving time. Setting your RT server timezone correctly in RT_SiteConfig.pm should do the trick. If your server timezone is correct and you are accessing the application in the same timezone, all users will see the correct created, last updated timestamps for tickets, new and old. -- Regards, Terence. http://www.deeproot.in Ph: +91 (80) 4089 0000 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
