I've tried and tried and tried and I cannot get it to work. Is "stuff" in the following path correct...
/apps/rt-3.8.2/local/html/Callbacks/stuff/Search/Simple.html/ModifyQuery After restarting Apache... # cd /apps/rt-3.8.2 # find . -name \*imple\* ./share/html/NoAuth/RichText/FCKeditor/editor/plugins/simplecommands ./share/html/Elements/SimpleSearch ./share/html/Search/Simple.html ./local/html/Callbacks/stuff/Search/Simple.html Thanks. -----Original Message----- From: Jerrad Pierce [mailto:jpie...@cambridgeenergyalliance.org] Sent: Wednesday, May 27, 2009 3:13 PM To: Jeff Lucas Cc: Emmanuel Lacour; rt-users@lists.bestpractical.com Subject: Re: [rt-users] Simple Search functionality On Wed, May 27, 2009 at 13:48, Jeff Lucas <jlu...@eagleinvsys.com> wrote: > I am running 3.8.2 which is installed under /apps/rt-3.8.2. > > According to > http://wiki.bestpractical.com/view/SimpleSearchIncludeResolved, I > created... > > # cat > /apps/rt-3.8.2/local/html/Callbacks/stuff/Search/Simple.html/ModifyQuery > > <%init> > #active is the default: open new stalled > $$query =~ s/\bany\b/new open resolved stalled rejected deleted/i; > #$$query =~ s/\bclosed\b/resolved rejected deleted/i; > </%init> > > <%args> > $query => undef > </%args> > > > Tested it but it did not work. Restarted httpd and still not working. Are you sure it didn't work? What this customization does is add the keyword any. So that searching for "quux" finds active tickets LIKE quux and "quux any" finds any ticket LIKE quux, regardless of status. This is a more powerful and targeted solution than reverting to an "always return all states," but you can do that by appending the list of desired states to $$query, rather than doing the replace. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
