On Thu, May 28, 2009 at 11:06, Jeff Lucas <jlu...@eagleinvsys.com> wrote: > I am embarrassed to admit it and apologize for wasting your time... as I > was not paying attention to detail (which can get a sysAdmin into > trouble), I misunderstood how this callback worked. RTFM, words to live by :-P
> I thought this callback put functionality back to the way SimpleSeach > worked in 3.6.6. Instead, it "add keywords any and closed to complement > the implicit active." "any" and "closed" must be specified in the > search. It works... if you use it correctly. :-) Good to hear. There's a way to replicate 3.6 on that page (I updated things to be clearer Tuesday), but this is better for db performance, and allows for more precise searching. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com