I did some poking around in the database and couldn't find anything obvious, but what you suggest is my theory. It's probably something in the Attachments table since there isn't a whole lot of data stored in the Transactions table as best as I can tell.
I looked at the HTML of the page (view source in FireFox) and nothing jumps out at me as incorrectly rendered. The page is not cut off halfway or anything. The footer, and other parts of the page are rendered fine. It just loses the ability to display any new transactions. Raed El-Hames wrote: > Whats in the database for this ticket (Transactions and Attachments > tables), it maybe an ugly character in an early attachment stopping the > history of being displayed?? > > Regards; > Roy > > > > John Arends wrote: > >> We found a single ticket where comments/replies are not getting appended >> to the ticket, but they get sent out via email just fine. >> >> This is not a permissions issue as other tickets in the same queue are >> fine, plus the comments/replies get emailed out correctly. Just nothing >> further happens to this one ticket. >> >> Anyone ever seen this? >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: sa...@bestpractical.com >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> -- John Arends <jare...@illinois.edu> Network Analyst College of ACES - ITCS University of Illinois at Urbana-Champaign _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
