I may be being thick here, but I can't see a way to do this from the web interface. If I create a custom field of 'Select One Value' type, is there any way of making one of the values selected by default? The actual application I'm looking at here is for tracking time spent working on tickets out of normal business hours, for which we would charge extra. The vast majority of work will be done during normal hours, so I'd like that to be the default value.
Cheers,
Matthew
--
Dr Matthew Seaman The Bunker, Ash Radar Station
PGP: 0x60AE908C on servers Marshborough Rd
Tel: +44 1304 814890 Sandwich
Fax: +44 1304 814899 Kent, CT13 0PL, UK
signature.asc
Description: OpenPGP digital signature
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
