Before I attempt to reinvent the wheel, I was wondering if anyone had written a reporting script that did something such as listing the numbers and subjects of all open and new tickets. I found something on the wiki, but it requires manual input of ticket numbers.
I also have some rudimentary scripting using the RT pms, but any pre-existing code would save time. Thanks! ~~ Kimberly McKinnis System Operations Engineer Service Provider Division, TiVo Inc 408-519-9607
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