On Thu, Aug 27, 2009 at 18:14, Kimberly McKinnis<kmckin...@tivo.com> wrote: > I guess I should be more specific. Our PMs would like to have this info > automated and emailed, instead of cutting and pasting it from the query > builder in RT. Thanks! So they want to use a dashboard. Point them at it (assuming you're using a modern version of RT) and let them have fun.
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