> Is this kind of search possible? Not natively. > Or do I simply have to make a large > search with a section of LastUpdatedBy != 'user1' OR LastUpdatedBy ! > = 'user2' OR ... for 30 or so users? Correct. But you could create a callback that expands 'LastUpdatedGroup' into the alternated series of 'LastUpdateBy'. Which is better depends upon your Perl/RT-fu, how generic a tool you desire, and how often groups change.
Note that you can also add more status levels. http://wiki.bestpractical.com/view/CustomStatuses Use of the priority field might also be a workable alternative. -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
