On Thu, Sep 17, 2009 at 01:26:27PM -0400, Jesse Vincent wrote: > > > I'm looking for something > > where one can *easily* create a workflow > > [3 weeks late, I know]
Better late than never, especially as it's you. I've continued to monitor in the hopes of getting a reply. > This is a MAJOR goal for the RT4 series. [...] trusted users > can create their own forms and views using only their mouse. Sounds exactly like what I'm looking for. While I'm waiting (it certainly doesn't sound as if RT4 is coming for Christmas 2009), it seems to me from your message that today, admins can create forms and views using their keyboard? Sorry if haven't been keeping up with the technology, but to me RT didn't support forms, in the sense "custom fields mixed with text and laid out on a page". Has that changed? Searching for "form" on http://bestpractical.com/rt/features.html certainly doesn't give that impression. -- Lorens _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
